Mastering Communications, Part 2

For our March Coffee with the Coach, we explored how to have clear and effective communication with our patients.

Communication is the key to running a successful practice. Most of the time we neglect the small things that help in getting our point, and our intent, across.

Join us for our March webinar and learn how sweating the small stuff can make a big difference!

Communication can be hard, so let's break it down together!

• Explore the different types of communication and the factors that influence them.

• See what barriers can prevent communication and how to overcome them.

• Learn what to cut out of your vocabulary and what to replace it with.

Learn how to uncover the "Why" behind your patient's needs.

• Have you dug deeper to find the true reason your patient is calling?

• How do you use their "why" to motivate them to act?