Mastering Communications, Part 4

For our May Coffee with the Coach, we explored the highs and lows of treatment acceptance with a focus on financial presentation.

Persuading a patient that treatment is needed is, more often than not, the easier part of treatment presentation. In cases where there is a noticeable cosmetic flaw or if the patient is in discomfort, they already have internal motivation to resolve the issue. However, these patients may still say no, why is that?

Tune in to our May webinar and see how you can increase your case acceptance rate by learning how you can build and show patients the value in your work is worth the price tag!

Learn the difference between preparing for a "no" and anticipating a "no."

Revisit the 7 Principles of Influence and see how each part of your team can utilize these methods to lead to a successful presentation!

• What are two questions you can ask that will have patients think twice about procrastinating?

• How giving the option of no treatment can actually help push patients to act now.

  
  

• Is every "no" final?

  
  
  
  

Hear questions from other members and see what Dr. Goldberg recommends with battling dental office's most common barriers.